Day-to-Day Support

In recent times there has been an increase in the popularity of cloud-based solutions, and a substantial number of businesses have taken to ditching their in-house kit, in favour of outsourced I.T. solutions - often provided as part of a cloud-based package. Whilst we appreciate the benefits, we are firm believers that cloud-based solutions, whilst ideal for many businesses, are not for everybody, and so to buck that trend, Raven has repeatedly reiterated its ongoing commitment to supporting all its clients, and has no issue with supporting pre-existing in-house kit, should clients wish to retain that (and thereby the higher level of control they have over their own affairs) than switching to an outsourced option. We provide first- to third-line support, so from missing toolbars to smouldering hard drives, we are able to take your support queries and come back to you quickly and consistently with solutions. Contact us to learn more !

  • We offer telephone and remote support for a low-cost monthly fee.
  • On-site visits, when required, is very reasonably costed-out.
  • We are available for your support queries 24 hours a day, 7 days a week, 365 days a year.